Clair News June 2020

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CLAIR News June 2020
2020 JET Programme Reappointment Due to Special Circumstances

In light of recent events, such as the spread of the New coronavirus and the postponement of the Olympic and Paralympic Games Tokyo 2020, procedures have been put in place for certain JET Programme participants to be reappointed for one additional full JET year, or until 13 or 30 of September 2020. This special reappointment is predicated solely on the consent of both the contracting organisation and the participant, under the conditions agreed upon by both parties.

Notification of the special reappointment procedures was sent to COs at the end of May with the request to hand documentation regarding the procedures to relevant participants by June. Please consult directly with your CO supervisor if you have any questions.

If you have received documents outlining terms and conditions for special reappointment, please read them carefully, and consult with your supervisor if you require clarification before agreeing to said terms.
(Password: Please refer to the e-mail version of CLAIR News.)

Regarding the New Coronavirus

In the future, the level of socio-economic activity will be raised step by step based on the premise of establishing a “New Lifestyle” to prevent the spread of infection. Thus, it is necessary to continue to observe basic safety measures against infection, such as avoiding the “three Cs”: Confined spaces (with poor ventilation), Crowded places (with many people nearby), and Close contact (with people), as well as wearing a mask.

For further details please visit the websites of the government or local governments, etc.

CLAIR has compiled information about the new coronavirus in multiple languages. Please visit the following link for information.

NHK WORLD also provides information in easy Japanese about the new coronavirus.

Registration for the Safety Confirmation System (Emergency Call)
and Contact Information Survey for JET Programme Participants

CLAIR requests each JET Programme participant to register for the Safety Confirmation System (Emergency Call) and Contact Information Survey. These are two separate systems. Please register to both using the links below.

Safety Confirmation System:

Your login ID and password are both the final nine numbers of your JET Number, omitting the first two digits (20).

Contact Information Survey:
Login ID: JET Number (11 digits beginning with 20)
Password: Date of birth (YYYYMMDD)

Response to Safety Confirmation During Emergencies

CLAIR provides the Safety Confirmation System (Emergency Call) for use in times of emergency that necessitate direct action, such as an earthquake with seismic intensity of level 5-upper is reported or an emergency warning has been issued by the Japan Meteorological Agency.

In times of emergency, the system will send a message to JET Programme participants by the method of contact they have registered in the system. These messages require a response.

If your registered method of contact is mobile or landline telephone, the telephone guidance will be in Japanese. If you feel you may have trouble responding to such guidance, please change your registered contact method from telephone to e-mail or another written form.

Actual safety confirmation procedures are as follows:

In the case of emergency warnings resulting from, for example, heavy rains or river flooding, registered participants will receive a message from the e-mail address with a title like “【Heavy Rain/River Flooding】 Safety Confirmation”. The body of these messages will include a URL that will allow participants to confirm their own safety.

Confirmation groups are divided by prefecture/designated city, so participants may receive safety confirmation requests even when they are not physically near the site of a disaster. In this case, a response is still required from each individual to whom the request is sent.

Mental Health Support Resources

With the aim of enhancing mental health support for JET Programme participants, CLAIR offers the JET Programme Mental Health Counselling Assistance Programme. This programme provides a partial subsidy (50%, up to 30,000 yen per year) for counselling costs incurred through consultation with mental health professionals in Japan not covered by health insurance.

The coverage period for this year is from 1 April, 2020 to 31 March, 2021. The application form must be sent to CLAIR by 9 April, 2021 (Fri).

CLAIR also offers a free online service to provide JET Programme participants with mental health assistance from professional counsellors using Web Mail and Skype.

If you would like to use this service, please access the following website. After entering the password, you will be instructed to register. You can receive up to seven Skype Counselling sessions from 1 April, 2020 to 31 March, 2021. CLAIR recommends trying the Web Mail Counselling system first. There is no limit to the number of threads you can start in the Web Mail Counselling system.

In addition to the Web Mail and Skype counselling listed above, we have established a free-dial telephone counselling service. This service is available once per month and does not require any advance reservation. Dates of operation are listed below. Please make the most of these services if you are experiencing anxiety or other burdens on your mental health.

(Operating Hours: Third Wednesday of every month, from 5:30 pm to 9:00 pm.)
※Schedule for the fiscal year of April 2020 to March 2021
15 April, 20 May, 17 June, 15 July, 19 August, 16 September, 21 October, 18 November, 16 December, 20 January, 17 February, 17 March

Web Mail Counselling

Login Password: Please ask your contracting organization or refer to the e-mail version of CLAIR News.

Skype Counselling

Login password: Please ask your contracting organization or refer to the e-mail version of CLAIR News.

※ The Japanese website is currently under maintenance; during this time appointments are not able to be made using the above link. For those wishing to receive Skype counselling using the Japanese website, please e-mail ( indicating that you wish to receive counselling. Please include the following information in your email:

・JET Number
・Age / Sex
・Contracting Organisation (e.g. the name of your board of education)
・Job Type (ALT, CIR, SEA)
・Name of your prefecture
・Phone number (mobile)
・E-mail Address
・Skype Name
・Manner of consultation (overview, e.g. “Interacting with others in the workplace”)
・Desired date of consultation (※ Select a date at least 4 business days from the date you send the email. You may request up to three desired dates. If you would like a specific time slot or day of the week, please indicate so.)
・Whether you are currently going to the hospital for regular treatment (psychosomatic, psychiatry, etc.)
・Whether you are currently taking medication

Counselling via Telephone

Phone number: 0120-810-803
(No advance reservation required. Calls are free of charge.)

※ Limited to one call per person per day (no annual limit)
※ CLAIR has prepared three telephone lines for this service; however, there may be times when the lines become congested. Thank you in advance for your understanding.

Japanese Language Courses (Beginner/Intermediate/Advanced)

For those currently enrolled in one of CLAIR’s Japanese language courses, please remember to plan your study schedule ahead of time. If you would like to change your course level, you can do so by accessing the Contact Information Survey site, selecting your desired course, and then clicking the ‘OK’ button at the very bottom of the page.

Participants who apply before the 10th of any given month will be able to start their course on the 1st of the following month. Once your course has started, please remember to plan your study schedule ahead of time.

Calling All Aspiring Writers: Submission of Articles for JET Programme Voices

CLAIR and The Yomiuri Shimbun have launched a periodical column in The Japan News, a globally-circulated English language newspaper. “JET Programme Voices” is a collection of articles submitted by current and former JET Programme participants which give a worldwide audience insight into unique experiences and achievements of participants during their time on the Programme. Instructions regarding the submission of documents are accessible from the link below.

Multilingual Disaster Preparedness Signage Tool

CLAIR provides an online tool to easily develop signage in multiple languages as part of continued efforts to promote disaster preparedness and internationalisation at the grassroots level. The main purpose of this tool is to allow users to create signage leading to evacuation areas, but it has many other useful templates as well. CIRs who are responsible for planning international events or translating signage as part of their work duties may find this tool helpful.

Copyright 2015 by the Council of Local Authorities for International Relations (CLAIR)