CLAIR News April 2024

CLAIR News April 2024

Registration for the Safety Confirmation System (Emergency Call) and Contact Information Survey for JET Participants

CLAIR requests that each JET Programme participant register for the Safety Confirmation System (Emergency Call) and Contact Information Survey. These are two separate systems. Please register to both using the links below.

Safety Confirmation System:  or

Your login ID and password are both the final nine digits of your JET Number, omitting the first two digits (20).

*If your contracting organisation has changed, please register your new address.

Contact Information Survey:
Login ID: JET Number (11 digits beginning with 20)
Password: Date of birth (YYYYMMDD)

*For JET Programme participants who were originally scheduled to arrive in Japan in 2020 or 2021 please use your pre-arrival JET number that starts with 2020 or 2021.

Emergency Pocket Guide for JET Programme Participants

To ensure your safety in Japan, please take the time to prepare in case a disaster occurs.

CLAIR has compiled an Emergency Pocket Guide for reference in the event of a disaster. Please fill out the important portions and keep it with you, as a disaster can occur any time.

*CLAIR distributes the Emergency Pocket Guide during orientation for new arrivals.

Response to Safety Confirmation during Emergencies

In the event of a disaster CLAIR will confirm the safety of JET Programme participants using the Safety Confirmation System (Emergency Call). It only takes a few moments to confirm your safety via the email you receive. Please make sure you respond regarding your safety situation when a safety confirmation email arrives, as it otherwise takes time for Host Prefectures/Designated Cities to confirm the safety of each individual JET Programme participant in the affected area(s).

In any given year in Japan, there will be somewhere which has had an emergency warning issued. The country is also prone to large earthquakes. Because of this, we are asking JET Programme participants and supervisors at each contracting organisation to confirm information registered with the Safety Confirmation System and to check how to respond to a safety confirmation request should an email arrive. If you receive a safety confirmation request email, please respond to it right away.

Safety Confirmation requests are sent out based on Host Prefecture/Designated City, so participants may receive safety confirmation requests even when they are not physically near the site of a disaster. In this case, a response is still required from each individual to whom the request is sent.

Note: As of 2022, safety confirmation checks using home telephone lines or cell phones without internet access are no longer conducted.

Mental Health Support Resources

CLAIR offers the JET Programme Mental Health Counselling Assistance Programme with the aim of enhancing mental health support for JET Programme participants. This Programme provides a partial subsidy (50%, up to 30,000 yen per year) for counselling costs incurred through consultation with mental health professionals not covered by health insurance.

The coverage period for this year is from 1 April 2024 to 31 March 2025. Documents for the subsidy should be submitted through contracting organisations no later than 5 April 2024. Please consider submitting documents early, as CLAIR usually receives a high volume of applications in March and April.

JET Programme participants can also benefit from free counselling offered by CLAIR via email and Skype. If you wish to use these services, please access them using the URL below, input the ID/password, and follow the instructions for registration. Up to seven Skype sessions are available between 1 April 2024 and 31 March 2025. We recommend starting with email, which has no limits on usage.


Login Information:
Username: jet
(Please check the email edition of CLAIR News for the latest password.)

Information for JET Programme Participants ending their Term of Appointment

JET participants finishing their appointments in 2024 should refer to CLAIR’s online After JET Guide for information on how to prepare for your successor, move out of your apartment, deal with reverse culture shock, and prepare for your next career move.

In addition, if you are finishing your term of appointment on the JET Programme this year and returning to your home country, please make sure you discuss travel arrangements with your contracting organisation as early as possible.

After JET Contact Details Survey【Non-reappointing JETs Only】

All non-reappointing JETs will shortly be sent an email from CLAIR entitled ‘After JET Contact Details Survey’.

Every year, CLAIR collects contact information from non-reappointing JETs through this survey, to assist JET Programme participants in maintaining connections with the JET alumni community and Japan after leaving the programme.

The survey takes approximately eight minutes and is crucial to maintaining the JET alumni network.

We appreciate your cooperation!

Grant for TEFL/TESOL Certification

The submission period for the 2023–2024 Grant for TEFL/TESOL Certification has officially closed. Details for the 2024–2025 TEFL/TESOL Certification Grant will be posted on the JET Programme website shortly.

Details regarding the grant will be available on the following page:

For questions, please use CLAIR’s grant-specific email address:

Japanese Language Courses (Beginner/Intermediate/Advanced)

JET Programme participants may apply for online Japanese language courses offered by CLAIR.

Multiple new features have been added for 2024–2025, including JLPT practice tests, pronunciation practice, and the ability to participate in live review sessions. For detailed information about the application process and content, please check out the course guide on the JET Programme website (links below).

Japanese Language Course Application Form:

Regarding unit deadlines: Each unit should be completed within one month in order to complete the course in a reasonable timeframe. However, the deadline for completing a course will automatically be extended for up to six months. You will need to contact the help desk for extensions beyond the seven months.

Note: Questions about course content (grammar, vocabulary, etc.) may be submitted through the course provider website. A Japanese instructor will answer them. Please note that responses may take a few days.

General Information
Home Country Taxes

Personal tax affairs in one’s home country are the responsibility of each JET Programme participant. Be sure to obtain and keep your gensen chōshūhyō, or Statement of Earnings, from your contracting organisation, as this may be necessary for filing your taxes abroad. Please refer to the General Information Handbook (GIH) for more details.

Embassy Information for JET Programme Participants

CLAIR maintains a webpage on the JET Programme website for embassies in Japan to post information for JET Programme participants from their country. Please check this page regularly for updates.

Please note that CLAIR does not take responsibility for any of the information listed on this page. For enquiries regarding the information on this webpage, please contact the embassy in question directly.

Registering with Your Embassy

All JET Programme participants are strongly advised to register with their home country’s embassy or local consulate, and/or through their embassy run travel registration scheme while living in Japan. Your embassy may be able to help you and your relatives obtain necessary information and check on each other’s safety in times of emergency. Please check the website of your home country’s embassy or local consulate for more details:

Lump-Sum Pension Withdrawal Payment

JET Programme participants finishing their appointments and returning to their home countries may be eligible to receive a pension refund (lump-sum withdrawal payment). For more information, please refer to page 194~203 of the General Information Handbook (GIH).

Information is also available in English and Japanese on the following website:

Enrolment in Property Insurance

Is your house or apartment covered by property insurance (kasai hoken)? If you do not know, please check with your contracting organisation supervisor.

There have been several cases where JET Programme participants were forced to pay for the damages to not only their own, but also their neighbours’ housing when there were water leaks or other problems. (If a water leak occurs, damage to the property of neighbours is covered by the JET Accident Insurance Policy Liability Endorsement, but damage to your own property as well as damage to the structure or building can only be covered by property insurance.)

Whether or not to purchase property insurance is the choice of the JET Programme participant. However, if found liable for damages, the costs can be very high. Therefore, CLAIR recommends that participants enrol in property insurance.

Although the majority of JET Programme participants live in rental properties, earthquake insurance may also be taken to account for the cost of lost household items, such as personal computers or TVs. Therefore, please take care to research a suitable form of insurance for your situation.

ALT, CIR & SEA Resources Available on the JET Programme Website

This is a reminder that CLAIR compiles handbooks for ALTs, SEAs, and CIRs on the JET Programme website.

The handbooks provide information on work duties, and how to adapt to your workplace in Japan.

If you have not checked out your handbook yet, please take a look!

Additionally, the page contains teaching materials for ALTs, including many example games and activities for different school levels.

In addition to the resources above, another ALT Handbook produced by MEXT with support from the British Council can be viewed at the following site.

Copyright 2015 by the Council of Local Authorities for International Relations (CLAIR)