In the event of a disaster, CLAIR uses its Safety Confirmation System (Emergency Call) to verify the safety of JET Programme participants in the affected area. Responding to safety notifications is quick, so please do so immediately upon receipt. We also kindly ask that you report any updates to your contact details as soon as possible.

Safety Confirmation Registration

https://asp2.emc-call.jp/clair/index_en.html or https://asp2.emc-call2nd.jp/clair/index_en.html
Login: The final nine digits of your JET number, without the first two digits (20).
Password: Same as above
(If your contracting organisation has changed, please register your new address right away.)

Every year, emergency warnings are issued across Japan. Additionally, Japan is vulnerable to major earthquakes and other natural disasters. When these events happen, embassies and consulates may contact CLAIR to verify the safety of JET Programme participants. In these cases, CLAIR provides data from its Safety Confirmation System. For this reason, we ask that you not only respond swiftly during emergencies, but that JET Programme participants and supervisors cooperate to ensure proper registration and understanding of response procedures.

Additional Notes:

• Safety confirmation requests are sent out based on the registered host prefecture or designated city. You may receive a confirmation check even if you are not physically near the affected area. Please still respond in these cases.

• We cannot conduct safety checks by phone.

• Prefectural advisors and supervisors who wish to conduct a Safety Confirmation System drill/simulation may contact CLAIR to request one.

Emergency Pocket Guide for JET Programme Participants

To ensure your safety in Japan, please take the time to prepare in the event of a disaster.

CLAIR has put together an Emergency Pocket Guide for use during a disaster. Please fill in the key sections and keep the guide with you at all times, as a disaster can happen at any moment.
Note: CLAIR also hands out the Emergency Pocket Guide to new participants during orientation.

URL: https://jetprogramme.org/en/emergency-support/

CLAIR requires registration of an email address to make use of online training services offered to JET Programme participants. You can also update your contact information through the same link.

Contact Information Survey (Used for non-emergency outreach): https://goo.gl/u1gVT2
Login ID: JET number (11 digits beginning with 20)
Password: Date of birth (YYYYMMDD)

Note: For JET Programme participants who were originally scheduled to arrive in Japan in 2020 or 2021, please use your pre-arrival JET number that starts with 2020 or 2021.

Subsidy Application Deadline: Wednesday, 1 April 2026

CLAIR offers the JET Programme Mental Health Counselling Assistance Programme with the aim of enhancing mental health support for JET Programme participants. This Programme provides a partial subsidy (50%, up to 30,000 yen per year) for counselling costs incurred through consultation with mental health professionals not covered by health insurance.

The coverage period for this year is from 1 April 2025 to 31 March 2026. Application documents for the subsidy should be submitted through contracting organisations and arrive at CLAIR no later than Wednesday, 1 April 2026.
Important: Please be aware that any applications CLAIR receives after the 1 April 2026 deadline will not be eligible for the subsidy.

JET Programme participants can also benefit from free counselling offered by CLAIR via email and Video Call. (via Microsoft Teams)

If you wish to use these services, please access them using the URL below, input the ID/password, and follow the instructions for registration. To help the counselling service to communicate with you more effectively, please register with your personal email address instead of a work or organizational one. If you haven’t done so yet, we kindly ask you to update your information. Up to seven video-call sessions are available between 1 April 2025 and 31 March 2026. We recommend starting with email, which has no limits on usage.

Web mail and video call counselling

Website: https://jetcounseling.com/
Username: jet
(Please check the email edition of CLAIR News for the latest password.)

Every year, CLAIR updates the General Information Handbook (GIH) for JET Programme participants. Please be sure to refer to it whenever you have questions regarding living in Japan or JET Programme policies.

You can consult/download the latest version of the GIH at the link below.

URL: https://jetprogramme.org/en/gih

According to this survey conducted in July’s edition of CLAIR News, 38% of respondents indicated a desire to work in rural Japan after their term of appointment on the JET Programme, and an impressive 94% expressed interest in the Local Vitalization Cooperator initiative.

The following video features YouTuber Yanacchi interviewing Catherine Cornelius, an American JET alumna who worked as an ALT in Ono City, Fukui Prefecture and is now active as a Local Vitalization Cooperator in Fukui Prefecture. This interview offers insight about the activities of Local Vitalization Cooperators and how to apply. We hope that those thinking about their career post-JET will find it informative.

You can share your feedback about the video here.
URL: https://forms.gle/2KhVNoYS1yfvNncA8

Organiser: Ministry of Internal Affairs and Communications

URL: https://youtu.be/uVKeMIM_8qw?si=zwuqzr_Q6HhlpxST