Please note that CLAIR does not take responsibility for any of the information listed on this page. For enquiries regarding the information below please contact the embassy in question directly.
Australian Embassy Tokyo & Australian Consulate-General Osaka
The Australian Embassy in Tokyo’s jurisdiction covers the Chubu, Kanto, Tohoku, and Hokkaido regions.
The Australian Consulate General in Osaka’s jurisdiction covers the Kansai, Chugoku, Shikoku, Kyushu, and Okinawa regions.
Contact:
- Australian Embassy Tokyo
-
- Phone: 03-5232-4111
- Location: 2-1-14 Mita, Minato-ku, Tokyo 108-8361
- Email: enquiry.tokyo@dfat.gov.au (general enquiries)
- Website: https://japan.embassy.gov.au/tkyo/home.html
- Australian Consulate-General Osaka
-
- Phone: 06-6941-9271
- Location: 16F Twin 21 MID Tower, 2-1-61 Shiromi, Chuo-ku, Osaka 540-6116
- Email: osaka.japan@austrade.gov.au
Social Media:
Facebook: https://www.facebook.com/AustraliaInJPN
Twitter/X: https://twitter.com/AustraliaInJPN
Consular Support
For emergencies please contact the 24-hour Consular Emergency Centre on 03 5232 4111 or +61 2 6261 3305 (from Japan)
- Appointments are required for passport and notarial services at the Embassy in Tokyo or the Consulate-General in Osaka. Please make an appointment online.
- Opening Hours: Monday–Friday, 9:00–12:30 and 13:30–17:00 (excluding Embassy holidays)
Please see the Smartraveller website for the latest travel advice on Japan and other countries in the region. https://www.smartraveller.gov.au/destinations/asia/japan
Resources for Teaching About Australia
Tell Me About Australia Website: https://tell-me-about-australia.jp/
An online teaching resource in Japanese (with furigana) that can be used by students to research Australian topics or JTEs/Teachers as a supportive resource.
‘Experience Australia’ Kit: https://tell-me-about-australia.jp/recommend/australia-taiken-kit/
A school backpack full of educational tools for teaching about Australia. Also includes downloadable content. Kits can be loaned to individual JETs for 2 years. Apply online.
Enquiries: cultural.tokyo@dfat.gov.au
Austrian Embassy Tokyo
Contact
Phone: (+81/3)3451-8281
Email: tokio-ob@bmeia.gv.at
Website: https://www.bmeia.gv.at/oeb-tokio/
Social Media
Facebook Austrian Embassy Tokyo: https://www.facebook.com/austrian.embassy.tokyo
Facebook Austrian Cultural Forum Tokyo: https://www.facebook.com/austrocultjapan
Additional Links:
Travel Advice and Signup:
https://www.bmeia.gv.at/oeb-tokio/service-fuer-buergerinnen/information-fuer-auslandsoesterreicherinnen-und-auslandsoesterreicher/
British Embassy Tokyo
Contact:
Phone: 03-5211-1100
Website: British Embassy Tokyo – GOV.UK
Address: 102-8381 Tokyo, Chiyoda City, Ichibancho, 1
Consular Support:
Please note that all consular services are conducted from our offices in Tokyo by appointment only. We are unable to provide consular services from Osaka.
Travel Advice: https://www.gov.uk/foreign-travel-advice/japan
Living in Japan guide: https://www.gov.uk/guidance/living-in-japan
Consular Enquiries: GOV.UK – Help for British people abroad
Consular Emergencies: Please call +81(0)3 5211 1100 and select option 2 for consular assistance. This number is operational 24/7, 365 days a year.
Additional Information:
Recruitment Information: Welcome – FCDO
Opening times: 9:00 – 17:30
Getting married in Japan: https://www.gov.uk/marriages-civil-partnerships-abroad
Embassy of Canada to Japan
Contact:
Phone: 03-5412-6200 (24/7)
Email: tokyo@international.gc.ca
Website: https://www.international.gc.ca/country-pays/japan-japon/tokyo.aspx
Social Media:
Twitter/X (English): www.x.com/CanEmbJapan
Facebook (English): www.facebook.com/CanEmbJapan
Twitter/X (French): www.x.com/AmbCanJapon
Facebook (French): www.facebook.com/AmbCanJapon
Twitter/X (Japanese): www.x.com/CanadaNihon
Facebook (Japanese): www.facebook.com/CanadaNihon
Sign up for consular/emergency notifications (or update your registration information) at www.travel.gc.ca/register
For consular support please contact the Embassy at:
TEL: 03-5412-6200 (24h*)
Email: tokyo-consul@international.gc.ca
Service Hours:
M-F 09:30 to 12:00 and 13:30 to 17:00
*Please note that your call will be forwarded to Global Affairs Canada’s Emergency Watch and Response Centre in Ottawa during non-office hours.
OR
Canada’s Emergency Watch and Response Centre (EWRC) for 24/7 support
DIRECT TEL: +1-613-996-8885
Email: sos@international.gc.ca
Norwegian Embassy Tokyo
Contact:
Website: https://www.norway.no/ja/japan/
Additional Links:
Travel registration: reiseregistrering.no/
Embassy and Consulates of the Republic of the Philippines in Japan
Embassy of the Republic of the Philippines
Location: 5-15-5 Roppongi, Minato-ku, Tokyo, Japan 106-8537
Contact:
Phone: 03-5562-1607
Website: https://tokyo.philembassy.net/
Email for general enquiries: inquiry@philembassy.net
Email for consular-related enquiries: consular@philembassy.net, ryoujibu@philembassy.net
24/7 Emergency Hotline for Filipino Nationals in Distress: (0081) 80-4928-7979
Social Media:
Facebook: https://www.facebook.com/PHLinJapan
Instagram: @PHLinJapan
X: @PHLinJapan
Philippine Consulate General in Osaka
Location: Twin 21 MID Tower 24F, 2-1-61 Shiromi Chuo-ku, Osaka, Japan 540-6124
Contact:
Phone: 06-6910-7881
Website: https://osakapcg.dfa.gov.ph
Email: osaka.pcg@dfa.gov.ph
24/7 Emergency Hotline for Filipino Nationals in Distress: (0081) 90-4036-7984
Philippine Consulate General in Nagoya
Location: Hiroya Building, 3-31-3 Sakae, Naka-ku Nagoya-shi, Aichi-ken Japan 460-0008
Contact:
Phone: 052-211-8811
Website: https://nagoyapcg.dfa.gov.ph
Email: nagoya.pcg@dfa.gov.ph
24/7 Emergency Hotline for Filipino Nationals in Distress: (0081) 90-9170-7641
Social Media:
Facebook: https://www.facebook.com/PHinNagoya
South African Embassy Japan
Contact:
Website: https://saembassyjapan.org/
Additional Links:
Travel Smart app: https://apps.apple.com/za/app/travel-smart/id6446180597
About Travel Smart: >> DIRCO Travel Smart App – Introduction.pdf 
U.S. Embassy Tokyo
U.S. Embassy Tokyo
Jurisdiction: Tokyo, Chiba, Fukushima, Gunma, Ibaraki, Kanagawa, Nagano, Niigata, Saitama, Shizuoka, Tochigi, Yamagata, and Yamanashi
1-10-5 Akasaka, Minato-ku,
Tokyo 107-8420 Japan
Telephone: 81-3-3224-5000
Emergency After-Hours Telephone: 81-3-3224-5000
Our Navigator Assistant will guide you to the information you need.
U.S. Consulate General Sapporo
Jurisdiction: Hokkaido, Aomori, Akita, Iwate, and Miyagi
Kita 1-jo Nishi 28-chome, Chuo-ku,
Sapporo 064-0821, Japan
Telephone: 81-11-641-1115
Emergency After-Hours Telephone: 81-3-3224-5000
Our Navigator Assistant will guide you to the information you need.
All assistance at the Consulate General Sapporo is by appointment only.
U.S. Consulate General Osaka-Kobe
Jurisdiction: Osaka, Aichi, Ehime, Fukui, Gifu, Hiroshima, Hyogo, Ishikawa, Kagawa, Kochi, Kyoto, Mie, Nara, Okayama, Shiga, Tokushima, Tottori, Toyama, Wakayama
2-11-5, Nishitenma, Kita-ku,
Osaka 530-8543, Japan
Telephone: 81-6-6315-5900
Emergency After-Hours Telephone: 81-3-3224-5000
Our Navigator Assistant will guide you to the information you need.
Routine services are provided by appointment only.
U.S. Consulate General Naha
Jurisdiction: Okinawa and the Amami Oshima Island group, which is the southern island group of Kagoshima Prefecture
2-1-1 Toyama, Urasoe City,
Okinawa, Japan
Telephone: 81-98-876-4211
Emergency Telephone: 81-3-3224-5000
Our Navigator Assistant will guide you to the information you need.
U.S. Consulate Fukuoka
Jurisdiction: Fukuoka, Kagoshima, Miyazaki, Nagasaki, Oita, Saga, and Yamaguchi
5-26 Ohori 2-chome, Chuo-ku,
Fukuoka 810-0052, Japan
Telephone: 81-92-751-9331
Emergency After-Hours Telephone: 81-3-3224-5000
FukuokaACS@state.gov
Our Navigator Assistant will guide you to the information you need.
Routine services are provided by appointment only.
U.S. Consulate Nagoya
The U.S. Consulate in Nagoya does not provide routine American Citizen Services. For American citizens in Aichi, ifu, and Mie prefectures, please consult the website of the U.S. Consulate General in Osaka. For American Citizens in Shizuoka prefecture, please consult the website of the U.S. Embassy Tokyo.
Nagoya International Center Bldg. 6th floor,
1-47-1 Nagono, Nakamura-ku,
Nagoya 450-0001, Japan
Telephone: 81-52-581-4501
Emergency After-Hours Telephone: 81-3-3224-5000
Our Navigator Assistant will guide you to the information you need.
Emergency services are provided by U.S. Consulate General Osaka-Kobe.
Social Media
https://jp.usembassy.gov/sociallinks/
X: https://x.com/USEmbassyTokyo
X/American Citizen Services: https://x.com/ACSTokyo
Instagram: https://www.instagram.com/usembassytokyo/
YouTube: https://www.youtube.com/user/usembassytokyo
Consular Support
Please note that consular services are conducted from our offices by appointment only. Please note that the appointment service hours and jurisdictions at our website for the most up-to-date information: https://jp.usembassy.gov/contact/
U.S. Citizen Services: https://jp.usembassy.gov/services/
Japan Country Information Page: https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages/Japan.html
Japan Travel Advisory: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories/japan-travel-advisory.html
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
- See traveling safely abroad for useful travel tips.
Additional Information:
Social Security Administration:
Phone: (03) 3224-5000 (Tuesdays and Thursdays 9 a.m. to 12 noon, select 3 from the phone tree.)
For inquiries on benefits related to Veterans Affairs (VA), Office of Personnel Management (OPM), Department of Labor (DOL) and Railroad Retirement Board (RRB), please consult the U.S. Citizen Services Navigator.
