The JET Programme places great importance on the mental health of participants, and has arranged various support systems to ensure that participants can work and live safely in Japan.
We have a dedicated counselling service offering multilingual support from professional counsellors, with full consideration for your privacy. Whether your concerns are related to stress, anxiety, relationship issues, or changes in your living situation, you need not struggle alone. Please feel free to reach out.
JET Mental Health Counselling Assistance Programme
- Details
This programme provides a partial subsidy (50%, up to ¥30,000 per year) for counselling costs incurred through consultation with mental health professionals in Japan or abroad not covered by health insurance.
- Coverage Period
1 April 2025 to 31 March 2026
With the aim of enhancing mental health support for JET Programme participants, CLAIR offers the JET Mental Health Counselling Assistance Programme. This programme provides a partial subsidy (50%, up to ¥30,000 per year) for counselling costs incurred through consultation with mental health professionals in Japan or abroad not covered by health insurance. The coverage period is from 1 April 2025 to 31 March 2026. For further information, please read the following guidelines and consult your contacting organisation.
JET Online Counselling Service
- Coverage Year
1 April 2025 to 31 March 2026
JET Programme participants are also able to receive professional counselling for free through Web Mail and video call, as part of the JET Online Counselling Service established by CLAIR. After registering for the service JET Programme participants can communicate with a counsellor without limit when using the Web Mail service and can book up to 7 counselling sessions over video call per year. The useable period is from 1 April 2025 to 31 March 2026. Please ask your contracting organisation or Host Prefecture/Designated City, or check CLAIR News (email edition) for more information.
Other Support
TELL (Tokyo English Life Line)
TELL is a non-profit organisation that was created in 1973. It offers free information and anonymous phone counselling. You can contact them anonymously and they are open every day.
- Phone
03-5774-0992
- Operating
HoursPlease check their website to confirm in advance.
https://telljp.com/lifeline/
AJET PSG (AJET Peer Support Group)
National AJET offers a number of services to help support JET Programme participants in their lives in Japan. The AJET Peer Support Group (PSG) is a confidential listening and resource line for JET Programme participants. Staffed by trained volunteers, a member of the PSG is available at night from 20:00 to 01:00, 365 days a year via Microsoft Teams under ‘AJET Peer Support Group’ (Search on Teams: ‘ajetpsg@gmail.com’). All calls are confidential, and callers can remain anonymous.
- Phone
050-5534-5566
- Operating
HoursEvery day,
from 20:00 to 01:00 the following day - Website
https://www.ajetpsg.com/
Microsoft Teams username: ajetpsg@gmail.com